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A Service Management Solution for Better Turnaround Time

Equipment sitting in the shop drains revenue. Service Solution, a comprehensive equipment maintenance software, empowers managers to focus their team on work orders with the most impact and enables technicians to stay productive with more wrench time.

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The Cost of Chaos in Rental Service Operations

When equipment isn’t ready to rent, it isn’t generating revenue. Missed orders can lead to costly re-rents or frustrated customers. Without reliable work order management software in place, manual work orders and paper-based systems introduce delays and confusion, slowing down turnaround time and impacting your bottom line.

Technician selecting a wrench from tool drawer during work order maintenance task.
mechanics with tablet

Better Revenue with Prioritization

When teams know which work matters most, they work smarter. Intelligent, automated work order prioritization, intuitive scheduling, and a mechanic mobile apphelp improveturnaround time and utilization across your entire fleet. The result? More rental revenue with the equipment you have on hand today. 

How Service Solution Supports Rental Companies

Maximize Mechanic Wrench Time

No more running back and forth for parts and paperwork. With mobile access to work order, manuals, steps, and parts, technicians stay focused on repairs, not admin.

Automatically Prioritize Work Based on Your Rental Schedule

Service tasks are ranked dynamically based on availability, utilization, and upcoming reservations. It’s a smarter way to manage workload— made possible by intelligent logic.

Increase Utilization with Faster Turnaround

With faster prioritization and fewer delays, equipment turns around faster, resulting in better uptime. The system functions as a reliable fleet maintenance system, giving you insight and control across your entire rental fleet.

Technician greasing heavy equipment as part of equipment service management workflow.

Field Service Made Easy

When rented equipment goes down, your service team needs to be fast, productive, and on point to help the customer. That’s no easy task considering chaotic field service schedules and the challenges of effective communication to and from the field. A solid field service management solution makes a massive difference.

Learn about RentalMan Field Service.

Discover the ROI of Faster Rental Equipment Turnaround Time

Every extra day your equipment sits in the shop is lost revenue.

With Service Solution, a leading rental company saw a 9% improvement in turnaround time – equivalent to 1 full day per work order. At an average daily rate of $900, that’s a serious boost to asset availability and revenue potential.

Want to see what results like that could mean for your business? Visit our full set of ROI calculators on:

  • Turnaround time savings
  • Work order savings
Explore your full ROI

Turnaround Time* Savings

See what a 9% reduction in turnaround time* could do for your annual rental revenue potential.

See What Service Solution Can Do for Your Team

Unlock faster turnaround and higher utilization.

Don’t let slow repairs and paper-based work orders limit your rental revenue. Service Solution gives your team the tools to prioritize smarter, reduce downtime, and boost wrench time—without adding headcount.

Whether you’re looking to replace manual processes, better coordinate field service, or get full visibility across your fleet, we’re here to help. Let’s talk about how Service Solution fits your workflow and goals.

Frequently Asked Questions About Service Management Solutions

Can Service Solution handle all types of service jobs?

Yes. Our rental maintenance software supports a wide range of rental service workflows, from routine maintenance to urgent, field service repairs.

What tools are available for field technicians?

From customer request to final invoice, RentalMan Field Service empowers your rental teams with a fully digitalized platform to effectively manage their schedules, processes, and communication. Learn more about Field Service here.

How does Service Solution reduce admin time for service managers?

As a purpose-built service management solution, Service Solution automates work order prioritization, and offers visual scheduling, drag-and-drop work assignment, and real-time technician status updates.These features help managers to plan and adjust work quickly without juggling spreadsheets or paperwork.

Can I prioritize work based on rental reservations?

Yes. This service management solution pulls real-time data from RentalMan, including equipment availability, utilization, and upcoming rental orders. This ensures your technicians focus on the assets that have the highest rental revenue impact.

Can I track service efficiency and turnaround performance?

Yes. Service data flows into RentalMan, which can support reporting on turnaround times, technician productivity, asset availability, and more. Learn about RentalMan’s reporting solution, Reporter here.

Is Service Solution integrated with Logistics Solution?

Absolutely. As of Q4 2023, Service Solution is fully integrated with Logistics Solution to enable unified calendar views and drag-and-drop assignment for a robust field service management solution. This lets dispatchers and managers allocate mechanics intelligently across tasks. Learn more about our field service capabilities here.

Service tech putting work gloves on to work on an engine
Technician servicing heavy machinery as part of a fleet maintenance system
Service tech hold a wrench and light to inspect a mechanical issue

Resources You May Like

Explore the field service series

Dive into three free toolkits we built to help you with the most vital parts of your field service operations today (without a field service management solution).

Time entry for service technichians

Technicians don’t want to waste their time with cumbersome software or paperwork. Just a few clicks in Service Solution, and they can record their time as well as parts. Watch a brief demo to see how.

Create a work order in one minute

Service Solution makes creating work orders faster than ever. Watch how we create a work order in just a few clicks!

Service-related insights

Discover best practices and unique industry insights by reading blog posts on the topic of service.