We approach every implementation with the firm belief that your solution should not only be tailored to fit your business for today, but for tomorrow’s successes. To do that, we perform the critical step of discovery at the beginning of every implementation.
Discovery is a journey of definition and success
Our implementation process includes the discovery phase, which creates a collaborative vision where goals and expectations for success take shape.
Your company is unique. And we believe your software should be, too.
The significance of the discovery process
The results that stem from a discovery define crucial elements to your software implementation and configuration. We use this opportunity to dive deeply into your operations to determine the best system set-up that will match your business’ goals. At the end of every discovery we produce a comprehensive statement of work which provides critical project details, target dates, milestones and system set-up recommendations.
What you can expect from the Wynne Discovery Process
Achieve business goals faster
We establish what primary business goals you’d like to achieve once your new software has been implemented. This guidance allows us to configure the system to best help you accomplish those goals.
Retain current successes and create areas of improvement
We review your current system and workflows to identify what processes must be retained and perform a gap analysis to determine where our solution can add more functionality.
Improved efficiency and stem the flow of working outside your system
Many users will deviate from standard workflows if it makes work cumbersome, so we perform comprehensive on-site observations to identify these areas to close the gap between best practice to real-world application.
Continuity of reporting and analysis
A perfectly built solution is nothing without reports that allow you to make meaningful, data-driven decisions. During discovery, we review all of your current reports and identify additional reporting requirements to meet established company goals.
A comprehensive guideline of your implementation
Upon completion, you will receive a statement of work created based on our findings during discovery. It identifies all critical activities, milestones, roles and responsibilities, estimated effort and pre- and post-go live requirements.