Balfour Beatty Customer Success Story
Boosting Productivity with Construction Equipment Management Software
OVERCOMING OPERATIONAL HURDLES
Efficient construction equipment management is crucial for streamlining operations and maximizing productivity. Balfour Beatty, a prominent player in the industry, recognized the need for an effective software solution to address their equipment yard challenges.
Before adopting RentalResult, Balfour Beatty encountered numerous challenges with their existing software system. Rob Dodge explains, “We had a software system that required a lot of double entries, a lot of inefficiencies, struggles with invoice processing, just day-to-day operations.” These issues highlighted the urgent need for improvement and increased efficiency within their equipment yards. Balfour Beatty began a rigorous evaluation process, exploring various software options.
CHOOSING A CONSTRUCTION EQUIPMENT MANAGEMENT SOFTWARE: A SOLUTION FOR EFFICIENCY
RentalResult emerged as the CMMS (Computerized Maintenance Management System) software solution of choice for Balfour Beatty Construction. CMMS is a software solution that helps organizations manage and streamline maintenance activities, assets, and resources.
Dodge highlights the efficiency of RentalResult, emphasizing that it eliminates the need to navigate multiple screens for a single point of entry. The system’s enhanced inventory tracking, asset tracking, and user interface simplify data management and streamline operations. These improvements significantly boost operational efficiency. RentalResult’s robust user interface seamlessly connects the field and equipment yard, making it highly suitable for enterprise construction.
”RentalResult is a lot more efficient. You don’t have to touch so many screens for a single point of entry.
Rob DodgeGeneral Manager Warehouse Operations
A SOLUTION FOR ENTERPRISE CONSTRUCTION
A key differentiator that distinguishes RentalResult is its seamless ability to handle maximum billing or capping of total bills—an essential requirement for many of Balfour Beatty’s contracts. Dodge notes, “It has seamless operations of being able to track maximum billing and substantiate it when we do project closeout.” This feature ensures accurate billing and facilitates smooth project closure. RentalResult’s specialized focus on Balfour Beatty’s niche market provides a more tailored and detailed software solution.
”The customer service team that you are assigned truly take into account your needs. Their main objective is for you to be successful.
Rob DodgeGeneral Manager Warehouse Operations
FACTORS BEYOND CMMS SOFTWARE
While software features and functionality are pivotal, Balfour Beatty also recognized the significance of excellent customer service. The emphasis on customer success and personalized support greatly influenced Balfour Beatty’s decision-making process. RentalResult’s dedication to understanding and addressing their unique requirements solidified their choice for construction equipment management software solution.
