It shouldn’t be difficult to do business with your rental company. Make it easier with the customer portal built for rental.
Traditional Rental Experiences Don’t Cut It
The traditional rental experience relies on outdated communication methods like calling, emailing, or even visiting a branch in person. Rental customers don’t have time to do business like this. Rental companies need a solution that delivers faster, more convenient customer experiences.
A Rental Customer Portal Is the Way Forward
Many customers are starting to expect self-service portals as part of their relationship with a company. Rental is no different. The added benefits of easy account access, contract visibility, and fast payments make it an attractive option for everyone involved.
With Customer Portal, Your Rental Company Gets:
Unmatched Convenience
Save time for your team and customers by eliminating phone calls, emails, and branch visits.
Fast Payments
Rental customers manage and make payments in one central customer portal with multiple payment options – including credit cards.
Customized Experiences
Bring your brand to life with a rental customer portal that can be customized with the look and feel of your business.
Features for Better Rental Experiences
Ready to Build a Better Rental Experience?
Customer Portal is a game-changer for your customers’ rental experience by providing them with the self-service capabilities that they expect from your rental business.
See what a customized rental portal looks like for your business. Send us a message and we’ll be in touch.
Frequently Asked Customer Portal Questions
What is Customer Portal?
Customer Portal is a customizable, online platform for RentalMan that helps your equipment rental customers access information on their accounts, rented equipment, contracts, quotes, reservations, and invoices 24/7/365. It also provides a fast, secure online space to make payments. Pickup requests, quote processing, and field service requests are all managed in the portal as well.
How is Customer Portal different from typical customer portals?
Customer Portal is different from other generic customer self-service platforms because it is specifically designed for the unique aspects of equipment rental and integrates directly with RentalMan. It includes functionality for equipment management, quotes, service requests, pickup requests, and contract management.
Is Customer Portal customizable?
Yes, Customer Portal is “white-labeled”, meaning your team can customize it to match your brand. There is plenty of space for your marketing team to include ongoing advertisements and incentives for customers. The layout can be rearranged to meet the unique needs of your rental company.
Does Customer Portal directly integrate with RentalMan?
Yes, Customer Portal is directly integrated with RentalMan. Data flows directly between the two solutions, providing real-time updates without the need for manual data entry or imports/exports.
