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CLIENT SUCCESS STORY

Big-D Logistics: Scaling Success with Smarter Construction Equipment Management

Big-D Logistics transformed their equipment management by adopting RentalResult, moving from outdated paper processes to a fully digital system that provided complete asset visibility and streamlined operations. The software helped them optimize fleet utilization, improve decision-making with data-driven insights, and significantly boost ROI. Watch how RentalResult enabled Big-D Logistics to scale their operations while reducing manual workloads and enhancing profitability.

Fueling Growth with Data-Driven Construction Equipment Management Software

Over the past four years, Big-D Logistics, based out of Salt Lake City, Utah, has grown more than 30%, evolving from a regional operation into a national provider of equipment, fleets, and consumables for job sites across the country. This growth wasn’t just about taking on more work—it came from optimizing their operations, streamlining processes, and improving decision-making. The driving force behind this transformation? RentalResult’s construction equipment management software.

But it wasn’t always this way. Just a few years ago, Big-D Logistics faced numerous challenges that were hindering their ability to scale. They relied on handwritten logs, phone calls, and Excel spreadsheets to track their assets and manage logistics. The inefficiencies of their manual processes were catching up to them as they continued to grow.

“We were using the good old-fashioned phone call and Excel sheets,” recalls Connor Nelson, Asset and Fleet Manager at Big-D. “With this system, I am able to get a full visualization of an asset in its entirety. So whether that is how much I bought it for, how much I wanted to appreciate it for, how I set up different categories to run different styles of depreciation—this is a true rental system.”

The switch to RentalResult was a game changer. Big-D Logistics quickly saw the benefits of moving to an automated, data-driven system. Kurt Olsen, Vice President of Logistics, explains: “There’s no way we could sustain the growth that we’re doing with a handwritten system versus going to an ERP like RentalResult.”

With RentalResult, Big-D now had real-time visibility into more than 10,000 SKUs, enabling better planning and management of equipment across job sites. Bret Morgan, Manager of Warehouse Operations, highlights how much simpler and more efficient the process became: “With RentalResult, it’s changed immensely. It’s made my job so much easier, being able to show our superintendents what we have and what we have to offer. There’s no phone call of ‘Hey, have you got this or have you got that?’ It’s all in RentalResult, and that’s how we do it.”

The software didn’t just improve tracking—it transformed the entire workflow. “Ultimately, RentalResult helps us achieve our goals by streamlining processes—taking processes that took several hours to do by hand and putting them into minutes,” adds Andrea Yupa, who manages purchasing and inventory. The team saw tasks that once took hours reduced to just 25% of the time they used to take.

The impact of RentalResult extended to decision-making as well. Prior to adopting the software, much of their decision-making was based on gut feelings. “A lot of our decision-making prior to RentalResult was just gut check,” Nelson admits. “Now with the new reports through RentalResult, it’s been great to help us drive our decisions from an analytical standpoint.”

Today, Big-D Logistics has not only grown their business but also optimized their operations at every level. They are now able to make data-backed decisions about purchasing and equipment utilization, which has improved profitability across the board. As Olsen puts it, “Using RentalResult has grown this place immensely. It’s actually allowed us to take on more business that maybe we wouldn’t have taken on before because we didn’t have the time.”

Big-D Logistics’ success story showcases how RentalResult’s construction equipment management software enabled them to streamline operations, grow efficiently, and unlock new revenue opportunities. The transformation from manual processes to a fully automated system allowed Big-D to scale, expand nationally, and take their operations to the next level.

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